Frequently Asked Qs
You've got Q's, we've got A's.
General Q's
What is Made with Local?
Made with Local is a snack company committed to creating wholesome, delicious, and sustainable snacks made with real ingredients. We partner with local farmers and food producers to craft products that are as good for you as they are for the planet.
Where are your snacks made?
All our snacks are handmade in rural Windsor, Nova Scotia, ensuring every bite is crafted with care and love.
Are your products organic?
They sure are! All our snacks are made with certified organic ingredients.
Do you offer gluten-free snacks?
Yes, all our snacks are gluten-free.
Are your products vegan?
Some of our products are vegan-friendly, but most are made with organic honey, which technically means they are not considered vegan. Be sure to check the individual product pages for specific details on ingredients.
Our Snacks
What are Protein Nut Butter Cookies?
Our Protein Nut Butter Cookies are a revolutionary take on protein snacks, offering a delicious, clean-label alternative to traditional protein bars. They’re packed with plant-based protein, fiber, and iron to fuel your active lifestyle.
What are Real Food Bars?
Real Food Bars are wholesome snack bars made with simple, locally-sourced ingredients. They’re perfect for on-the-go energy and come in a variety of delicious flavours.
Do you use any artificial ingredients?
Never! All our snacks are made with real, whole ingredients. No artificial flavours, preservatives, or additives. Ever.
What allergens are present in your products?
Our products contain peanuts and tree nuts. For specific allergen information, please check the product packaging or the product pages on our website.
How much protein is in your snacks?
Protein Nut Butter Cookies: 16 grams of plant-based protein per serving.
Real Food Bars: Protein varies by flavour, with options ranging from 6 to 8 grams per bar.
Subscriptions
How does the subscription service work?
Our subscription service delivers your favourite snacks right to your door at a discount. Choose your products, select your delivery frequency, and enjoy 10% off every order.
How do I manage my subscription?
Managing your subscription is easy! Simply log into your account on our website to adjust your product selection, delivery frequency, or cancel your subscription anytime.
What is the Made with Local Superfans Club?
The Superfans Club is a subscription service where members receive a secret rotating flavour box, their favourite Made with Local snacks, and a special gift every month. Members also receive free shipping on any and all orders, no minimum.
Sustainability
What makes your products sustainable?
We use organic, ethically-sourced ingredients and partner with farmers and food producers to minimize our environmental impact while supporting communities.
What are Regenerative Organic Oats?
Regenerative organic oats are grown using farming practices that not only avoid harmful chemicals but also actively restore soil health, increase biodiversity, and reduce carbon emissions. These practices aim to create a positive environmental impact, making the oats better for you and the planet.
Wholesale
Where can I sign up for Wholesale?
Interested in carrying Made with Local snacks in your store? Visit our Wholesale Site to get started. We’d love to work with you!
Shipping & Returns
Do you ship internationally?
Currently, we ship across Canada and the United States. For other international orders, please contact us at hello@madewithlocal.com.
How much is shipping?
We offer flat-rate shipping for $4.95 on all orders in Canada and the U.S. Shipping is free for orders over $60.
How long does shipping take?
Orders typically arrive within 5-7 business days for Canadian customers and 7-10 business days for U.S. customers.
Why is my order taking so long to arrive?
Our small but mighty bakery team is working hard to process your order! If you haven’t received a shipping confirmation email after 10 business days, please email us at hello@madewithlocal.com, and we’ll be happy to assist you.
What is your return policy?
Due to the nature of our products, food items, we do not offer returns or refunds. However, if you’re not satisfied with your order, please email us at hello@madewithlocal.com, and our team will be happy to assist you.
Retail Availability
Where can I find your products in stores?
Made with Local snacks are available at select retailers across Canada and online through our website and Amazon. Use our Store Locator to find a retailer near you.
I want to carry your products in my store. Where do I do that?
We’d love to partner with you! Visit our wholesale site at wholesale.madewithlocal.com to get started.
Contact Us
How can I contact your team?
You can reach us through the Contact Us page on our website, or email us at hello@madewithlocal.com. Our team will get back to you within 24-48 hours.
Do you work with influencers or brand ambassadors?
We love working with like-minded individuals who share our passion for wholesome snacks and sustainability. Send us an email at hello@madewithlocal.com.
